At chairsnaffairs.com, we take great care to ensure your order arrives safely. However, if you experience any damage or loss, please read our policy below:
Damage During Shipping
If your product arrives damaged, please report it to us within 48 hours of delivery.
Take clear photos of the damaged item and the packaging as proof.
Contact us immediately at 📧 info@chairsnaffairs.com with your order details and photos.
We will review the issue and arrange for a replacement or refund as appropriate.
Lost Shipments
In rare cases where the shipment is lost in transit, please notify us within 7 days of the estimated delivery date.
We will contact the courier service to investigate and keep you updated.
If the package is confirmed lost, we will provide a replacement or refund.
Responsibility
Once a package is delivered and signed for, responsibility for the product transfers to the customer.
Please inspect your package upon receipt to ensure everything is in order.
How to Contact Us
For any damage or loss concerns, please email us at:
📧 info@chairsnaffairs.com
Include your order number, contact details, and photos if applicable.
